Privacy policy.

Just Escape Room ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and disclose information through the SMS (Short Message Service) messages we send and receive.

1. Collection of Information

We may collect information when you opt in to receive SMS messages from us, including your mobile phone number and any other information you provide. We may also collect information about your interactions with our SMS messages, such as whether you open, click on, or reply to our messages.

2. Use of Information

We use the information we collect to send you SMS messages related to our products, services, promotions, and events. We may also use this information to personalize your experience and improve our marketing efforts.

3. Types of Messages and Frequency

You will receive informational and promotional SMS messages related to our products, services, promotions, and events. Message frequency varies and may be up to 4 messages per month. Message and data rates may apply.

4. Sharing of Information

We do not sell, rent, or share your information with third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not transfer your personal information to any external organizations under any circumstances, including with your consent. We may share your information with service providers who assist us in sending SMS messages, but only to the extent necessary and never for marketing.

5. Internal Controls and Safeguards

We maintain strict internal controls to prevent unauthorized access or sharing of your data. Access to consumer data is restricted to authorized personnel only, and we employ technical and procedural safeguards, including encryption, secure access protocols, and routine audits, to ensure the integrity and confidentiality of your information.

6. Opting Out

You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message. Please note that opting out may prevent you from receiving important updates or offers.

7. Help

For help, reply "HELP" to any message or contact us at contact@justescaperoom.com.

8. Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at contact@justescaperoom.com.

Just Escape Room collects opt-in verbally from customers, who may choose to opt in to receive messages either in person at the physical location or over the phone when calling the business. During interactions, staff are trained to ask if the customer would like to opt in to messaging, using the following script: “By providing a phone number and agreeing to receive texts, the customer consents to receive text messages from Just Escape Room regarding scheduling and confirming appointments, as well as communication in case anything changes with their bookings. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. Customers can reply STOP to unsubscribe at any time or HELP for assistance. More information about the business is available at justescaperoom.com. No mobile opt-in information will be shared with third parties. The privacy policy and terms and conditions are available at https://www.justescaperoom.com/privacy-policy.”